Our terms of service
Read our terms below to learn more about your rights and responsibilities
Updated January 1st, 2025
Welcome to Send Capsules. These Terms and Conditions ("Terms") govern your use of our digital asset transfer and management platform. By accessing or using Send Capsules, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
1. DEFINITIONS
- "Send Capsules," "we," "us," "our" – Refers to the Send Capsules platform and its operators."User," "you," "your" – Refers to individuals or entities using Send Capsules.
- "Capsule" – A digital container that stores text, media, files, passwords, or other digital assets for future delivery.
- "Recipient/Inheritor" – A designated person or entity who will receive a Capsule based on the user’s configurations."Missed Check-in" – A feature that triggers capsule delivery if a user fails to confirm their status at a set interval.
2. ELIGIBILITY
Users must be at least 18 years old to create an account and use our services. Minors (under 18 years old) are not allowed to receive Capsules. By using Send Capsules, you represent that you have the legal capacity to enter into this agreement.3. USER ACCOUNTS
Users must verify their email before accessing the platform. You are responsible for maintaining the security of your account credentials. Any activity under your account is your responsibility. If you suspect unauthorized access, notify us immediately. We may suspend or terminate accounts that violate these Terms.4. CREATION AND DELIVERY OF CAPSULES
Users can create Capsules containing digital assets and assign a delivery date or conditions (e.g., missed check-ins). Capsules will be securely stored and only released per the user’s instructions. Check-In Verification: If a user does not update their check-in, the system will attempt to verify their status via the registered email. Inheritor Verification: Capsules will not be activated or sent unless at least one inheritor is successfully verified.5. PAYMENT AND REFUND POLICY
Subscription Model: Send Capsules offers only time-based subscriptions. Lifetime access is not available at this time. Refund Policy: Refunds will be provided for accidental purchases within 14 days of the transaction. Refunds will be issued in cases where a Capsule fails to deliver due to a system error. Refunds are not available for user errors, such as incorrect recipient details. No refunds will be issued for unused subscription periods if a user voluntarily discontinues use of the platform.6. DATA PRIVACY AND SECURITY
We take reasonable security measures to protect stored data. However, we cannot guarantee absolute security. Users are responsible for ensuring their content complies with privacy laws. Sensitive Data Disclaimer: Users should exercise caution when storing sensitive data (e.g., passwords, financial details, cryptocurrency keys), as all systems have potential vulnerabilities. Encryption: At this time, end-to-end encryption is not provided for stored Capsules.7. CONTENT RESTRICTIONS
Users must NOT store or transmit the following: Illegal content, including copyrighted materials without permission. Harmful, abusive, or fraudulent content. Personal information that violates data protection laws.8. TERMINATION AND ACCOUNT CLOSURE
Users may close their accounts at any time, but stored Capsules may still be delivered based on pre-set conditions. Account Closure & Capsule Retrieval: Account closure does not automatically cancel future Capsule deliveries unless explicitly requested. If inheritors/recipients cannot be verified or fail to retrieve Capsules within a set period, Send Capsules reserves the right to delete the associated data.Send Capsules may suspend or terminate accounts for: Violation of these Terms. Security concerns. Legal compliance requirements.9. LIABILITY AND DISCLAIMERS
Service is provided "AS IS": Send Capsules does not guarantee uninterrupted service.
Loss & System Failures:
- Send Capsules shall not be liable for any loss, corruption, or unauthorized access to stored Capsules due to system failures, cyberattacks, data breaches, or other technical disruptions beyond our control.
- In the event of a system-wide failure, we will attempt to recover affected Capsules but do not guarantee full restoration.
Delivery Failures & Recipient Issues:
- Send Capsules is not responsible for failed deliveries due to recipient-side issues, such as incorrect or outdated contact details, email filters, expired access links, or recipients being unable/unwilling to access Capsules.
- Users are responsible for ensuring that recipients' contact details remain valid and up to date.
Missed Check-Ins & False Triggers:
- Send Capsules is not responsible for the unintended release of Capsules triggered by a missed check-in.
- Users are responsible for configuring their check-in settings appropriately and ensuring timely check-ins to prevent accidental delivery.
- Send Capsules does not offer refunds or reversals for Capsules released due to user-configured triggers.
Legal Compliance & Inheritor Rights:
- Send Capsules does not provide legal validation of stored Capsules or their contents.
- Users are responsible for ensuring that any legally binding materials stored comply with applicable laws and that recipients have the necessary legal authority to access them.
- We are not responsible for any disputes between users and inheritors regarding the validity or legal enforceability of Capsule contents.
Limitation of Liability:
Our liability is limited to the amount paid by the user for the service.